SMS Privacy Policy

Synetix Systems · Last updated July 7, 2026

This SMS Privacy Policy explains how Synetix Systems collects, uses, and protects information related to SMS and MMS text messaging.

1. Information We Collect

When you opt in to receive text messages from Synetix Systems, we may collect the following information:

• Your name
• Your business name
• Your mobile phone number
• Your email address
• Your message history with Synetix Systems
• Support request details
• Account, onboarding, or service-related information you choose to provide

2. How We Use Your Information

Synetix Systems uses SMS-related information to provide customer-care and business support communications. These messages may include:

• Responses to customer inquiries
• Support request updates
• Account or onboarding assistance
• Meeting, appointment, or service reminders
• Requests for additional information needed to complete a service
• Operational updates related to products or services provided by Synetix Systems

Synetix Systems does not use this SMS campaign for marketing, promotional, affiliate, lead-generation, or third-party advertising messages.

3. SMS Consent

By providing your mobile phone number and opting in to receive SMS messages from Synetix Systems, you consent to receive customer-care and service-related text messages from Synetix Systems.

Consent to receive text messages is not a condition of purchasing any product or service from Synetix Systems.

Message frequency varies based on customer activity and support needs. Message and data rates may apply.

4. Opt-Out Instructions

You may opt out of receiving SMS messages from Synetix Systems at any time by replying STOP to any message.

After you reply STOP, Synetix Systems will send a confirmation message and will stop sending SMS messages to your mobile number unless you opt in again.

5. Help Instructions

For help, reply HELP to any message from Synetix Systems or contact us at:

Email: [email protected]
Website: https://synetix-systems.com

6. Sharing of Mobile Information

Synetix Systems does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide and support the messaging service, comply with applicable law, or protect the rights and security of Synetix Systems and its customers.

7. Service Providers

Synetix Systems may use trusted service providers to help operate its business and deliver SMS messages. These providers are only permitted to use information as needed to provide services to Synetix Systems and are not permitted to use SMS opt-in data or mobile information for their own marketing or promotional purposes.

8. Data Security

Synetix Systems takes reasonable measures to protect SMS-related information from unauthorized access, disclosure, alteration, or misuse.

9. Data Retention

Synetix Systems retains SMS-related information only as long as reasonably necessary to provide customer support, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

10. Changes to This Policy

Synetix Systems may update this SMS Privacy Policy from time to time. Updates will be posted at:

https://synetix-systems.com/sms/privacy.txt

11. Contact Us

If you have questions about this SMS Privacy Policy, contact Synetix Systems at:

Email: [email protected]
Website: https://synetix-systems.com